I noticed that there's an adult skater from Ayr competing in Sheffield this week.
It would be fitting if someone senior from the NGB said some kind/helpful words.
Doesn't have to be much, something like, "We heard what happened, and we're very sorry. We're working behind the scenes with the Scottish groups to lend a hand, but if there's anything extra that you feel we could do to help, please let us know".
Sounds like what they need is a miracle, or a temporary rink in the interim, while the planned new one is built.
Perhaps some nearby outdoor tennis courts that aren't being used during the winter. Cover it with an airdome/marquee. Combine a couple of seasonal rinks equipment to make a bigger rink. With a bit of ingenuity and teamwork, they might be able to achieve some short-term ice.
Their next nearest rink, I think is;
Auchenharvie Leisure Centre, KA20 3JR.