I'll post a report on Slough if I get to skate there anytime soon.
I got to skate there recently, and it's a nope from me.
The refurbishment; newer, bigger roof plus additionally a small gym and a climbing wall.
Note that if you approach from the front, the front entrance is on the left side, roughly where the old entrance was.
The ice is really white, like whiteout white. And you cannot see your tracings.
This affects depth perception (there is none) when you look down.
The hockey markings (and advertisements) were blurred indicating light scattering.
At a guess there's something in the water (minerals) or it's lots of micro bubbles?
I didn't feel safe in Slough, and observed a major police incident nearby the rink at the time.
Feel free to check the 'reported' statistics;
https://www.police.uk/pu/your-area/ (SL1 2QG <- rink postcode)
While things have been added to the rink, it feels like the place has lost something.
As I mentioned (the cause of starting this thread) customer service is zero.
Nobody picks up the telephone, at the rink facility, or at the head office.
(when I visited the rink the staff were all sitting around chatting by reception)
Their online forms do not result in anything; don't bother it's a waste of your time.
David Bibby, Managing Director "David has been with the company since 1992" <- Seriously? And you still cannot get even the basics right!
Room for improvement.
